Case Study Counselling in the Work Placement

EA L RN E the learning centre R VIC Diploma in Counselling: Case Study Sixth term: Case Study. Length: 3,500 words (in total) General Points The subject of the case study must be a client whom you have been counselling for at least 6 sessions, preferably more. The case study is about how you and your client have worked together within your core theoretical model of counselling. This involves reflecting on your process in relationship to your client, your client’s process in relationship to themselves and the ongoing process between the two of you.Structure of the Case Study To set the scene for our case study, you need to describe the theory that informs your practice, ie. why you do what you do. We suggest you make reference to the following (this section should be no longer than 1,000 words): †¢ Your personal value system (this may include religious beliefs, your moral code, your philosophy of life) †¢ Theoretical sources (e. g. Rogers, the existentialists †¦) †¢ Ethical code of practice (personal code of practice, e. g. oundaries such as relationships with clients) †¢ Integration of the personal with the professional aspects of self as outlined above (how did you arrive at your current value system and the sources for these? ) It is important that your written case study reflects the particular quality of the relationship you have created with your client. What we would like to see and what we would like demonstrated is the way in which you have achieved this. E E S Writing Skills/Specialist coursework/15. 2 Diploma in Counselling: Case StudyR S PTO/†¦. 1 EA L RN E R the learning centre R VIC 1. Personal History Include age, sex, family history, current relationship, family situation and occupational situation. 2. Counselling arrangements Briefly describe the setting in which the counselling is provided: the frequency and length of counselling sessions, how long you’ve been counselling the client, and the number of sessions which have taken place to date. What was your initial contract with the client, and has this been reviewed? 3. Presenting issuesBriefly outline why the client has requested counselling now. As far as possible, try and use the client’s language. Please include your initial subjective responses to the client, noting your response to differences between you and your client. 4. Your assessment of this client Describe your assessment of the client and the nature of your work together making reference to relevant theory. a. b. c. d. e. On what criteria did you base your initial assessment? What is you client’s concept of self? To what extent do you agree with this?What sense did you make of this person? What was your response to both the client and their presenting issues? How did you decide that you were able to work with this client? What did you agree would be the focus of your work? f. 5. The presenting past Describe the relationship between responses to curren t issues with key events from the client’s past, e. g. loss. PTO/†¦ 2 E E S Writing Skills/Specialist coursework/15. 2 Diploma in Counselling: Case Study S EA L RN E R the learning centre R VIC 6. Counselling processDescribe the counselling process with reference to the beginning, middle and end stages. How do you consider your cl;ient changed? What contribution did counselling make to this? Evaluate your ability to demonstrate the core conditions at the different stages of the process. 7. Supervision Throughout your case study, we would like to see how you have used both your individual and group supervision in working with this client. We would also like to have some sense of how your internal supervisor is evolving during your work. . Practitioner issues In relation to your work with this client, evaluate your ability to hold professional boundaries and work within an ethical framework. You may find it helpful to mention any particular critical experiences to illustra te your practice. You might find it useful to look at Rogers ‘stages of process’ found in ‘On Becoming a Person’ (1961). See also, Mearns and Thorne (1988) Person Centred Counselling in Action, Sage E E Writing Skills/Specialist coursework/15. 2 Diploma in Counselling: Case Study S S 3

Health and Safety of Using a Computer

You need to use the internet to search for the following information. Use the table below to store your answers along with the web address of websites where you found the information. You should use more than one website to check your answers Why is posture important when using a computer? Information found (copy and paste from the website)| Web address| Your ‘computer posture' can have a huge impact on your health. If it's poor, and you slouch for 7 hours a day in front of your PC, your body will suffer in the long-term. | http://www. fitness-programs-for-life. om/computer-posture. html| Why should you take regular breaks or change of activity when using a computer? Information found (copy and paste from the website)| Web address| Eye muscles that shift focus between your source document and a screen for a long period of time can tire. | http://www. staffs. ac. uk/images/user042_tcm68-12657. pdf| Find an image to show how you should correctly sit when you are using a computer? Information found (copy and paste from the website)| Web address| | http://www. google. co. uk/imgres? imgurl=https://www. ourloungelearning. co. uk/materials/popups/new_screenshots/hse1. gif;imgrefurl=https://www. yourloungelearning. co. uk/materials/popups/health_safety. php;usg=__IFMYnONBLFJMUTBDRGIS4N0Y5NU=;h=328;w=425;sz=27;hl=en;start=3;zoom=1;tbnid=3kv5FZAK84FF1M:;tbnh=97;tbnw=126;ei=JhUxT_mxGIqK0AXjwtC0Bw;prev=/search%3Fq%3Dhow%2Bshould%2Byou%2Bsit%2Bat%2Ba%2Bcomputer%26um%3D1%26hl%3Den%26safe%3Dactive%26sa%3DN%26rls%3Dcom. microsoft:en-gb%26biw%3D1280%26bih%3D852%26sout%3D1%26tbm%3Disch;um=1;itbs=1|Why should computer screens and chairs be adjustable? Information found (copy and paste from the website)| Web address| Adjust your keyboard and screen to get a good keying and viewing position. A space in front of the keyboard is sometimes helpful for resting the hands and wrists while not keying. Adjust seat height to ensure hands are perpendicular to keyboard (height adjustme nt is usually achieved by a handle to the left underside of the chair). | http://www3. imperial. ac. uk/occhealth/guidanceandadvice/computerhealth/compute healthgeneralguidance| Find out at least two health problems that might be related to computer use? Information found (copy and paste from the website)| Web address| 1. Eye Disease 2. Computer Stress Injuries 3. Hurting Hands| http://heheli. com/business/top-4-health-problems-caused-by-computer-use/| Find an image to show overloading sockets and find out why you should not overload sockets Information found (copy and paste from the website)| Web address| | http://images. google. co. uk/imgres? imgurl=http://www. ambethliving. org. uk/images/overloaded%2520socket_m. gif;imgrefurl=http://www. lambethliving. org. uk/Default. aspx%3Fpage%3D516;usg=__PGOPSK2MwkKZwGesrJ2Em_8vjEo=;h=183;w=150;sz=13;hl=en;start=17;zoom=1;tbnid=XTRUfXeqS4U0ZM:;tbnh=102;tbnw=84;ei=IhcxT_7NEM2GhQfr9sz-BA;prev=/search%3Fq%3Doverloading%2Bsockets%26hl%3Den%26s afe%3Dactive%26biw%3D1280%26bih%3D852%26gbv%3D2%26sout%3D1%26tbm%3Disch;itbs=1| Why should you not have trailing cables around a computer room?Information found (copy and paste from the website)| Web address| A large number of accidents around the work place, are cause by tripping over trailing wires. | http://wiki. answers. com/Q/Why_shouldn't_you_have_trailing_wires_near_a_computer#ixzz1lhKk6ABs| Find out what is meant by ergonomic furniture Information found (copy and paste from the website)| Web address| What does ergonomics mean? | ‘Ergonomics' is the science of designing environments and products to match the individuals who use them.The word ‘ergonomics' comes from the Greek ‘ergon' meaning ‘work' and ‘nomos' meaning ‘law'. â€Å"Fitting the worker to the job not the job to the worker. † * Fitting the job to the worker through task design and procedures * Fitting the worker to the job through the use of proper placement procedures an d training. It should be noted â€Å"What works for one worker may not work for another, so it's important to emphasize individual solutions. † Your basic knowledge of ergonomics is a prevention of physical damage or injuries that may occur.

Of Mice and Men Assignment Essay

Q. With reference to chapter four, what do you learn about prejudice and injustice in 1930’s America? â€Å"Of Mice and Men† was set around the 1930’s in California, America; where at the time of this classic novel was located. The New York Wall Street stock market had hit an all time low which led to and helped contribute to â€Å"The Great Depression†. Unemployment had hit and harsh poverty too had meant that migrant workers travelled to California in search of work. As the paragraph continues, we learn that the living conditions and working conditions were very poor. Workers couldn’t do their jobs properly and were always worried about being â€Å"canned as they say†. Living conditions weren’t very good either; the ranches were very dirty, compact etc. I believe that Steinbeck wrote this novel because of his past experiences. He was a labourer, he worked very hard, the characters in this book can relate to Steinbeck himself, he wanted to express his views for everyone to see. Also, you can really tell that in Steinbeck’s opinion he is in favour of the workers in this novel. He being a labourer sways his views as in favour of the workers; you can tell he really thought â€Å"The Great Depression† was an awful experience to be involved in. When you see what his characters are saying, they reveal his feelings and thoughts, give good and bad memories, only inside a book. As we are in chapter four, we learn many things about some of the main characters. At the very beginning, we learn about the relationship of some of the characters with each other. The scene is set in Crook’s room, many of the men have gone to the cathouse which is basically a ‘whore house; most of the men have gone but Crooks, Lennie, Candy and Curleys wife have not gone. The most probable reason for this is due to the fact that Crooks, is a black stable buck and also an outsider, Lennie was told not to go by George, Candy is a very old man and Curley’s wife is a woman. Even though Lennie doesn’t really understand, he stumbles across Crooks room and decides to go in. Lennie really sets this chapter alight; he breaks off the divide between black and white and wants to make friends with Crooks: â€Å"Lennie smiled helplessly in an attempt to make friends†. Despite not knowing he is doing it, he is helping out a divide of people and bringing it together. He is such an interesting character but he wouldn’t really know that he is so different to the other characters. â€Å"Noiselessly Lennie appeared in the open doorway and stood there looking in†¦Ã¢â‚¬  no one else in the bunkhouse would have had the guts to enter Crooks’s room although Lennie didn’t really know he wasn’t supposed to. Lennie does quite the opposite to the others, which makes him so astonishing. A major part in this chapter shows how the other characters act when he is around. His actions and works influence others to bring back memories of their childhoods and really open up to him. k†I was born right here in California. My old man had a chicken ranch†¦Ã¢â‚¬  is one example of Crooks opening up to Lennie as he would do to no other person. The characters relax more with Lennie in reflection of this chapter. One more interesting thing in this section of the book is the way Lennie is and is not affected by prejudice and injustice. At one part, he is affected by prejudice and injustice as he witnesses it happening and is picked on by others; â€Å"Listen Nigger, you know what I can do to you if you open your trap?† This shows prejudice and injustice around him towards Crooks. On the other hand, he is not affected by it as he has George to protect him from it and also doesn’t really understand what it is. A vast part of prejudice and injustice in his book is the way Crooks is treated. Crooks is a middle aged black man who has had to work hard all of his life. Sadly, his role on the ranch is an unfortunate one. He is not allowed in the bunkhouse at all, or play games with the other members or be with them at certain times. He lives way out of the way of everyone else in a small room and spends most of his time there. This really shows how black men were treated in this period of time. Luckily, Crooks is not treated as badly as he could have been. He has an education and can read and write which can and also cannot help him at times. For instance, he can understand what others are saying about him, which is not very good. They don’t like him because of the colour of his skin. â€Å"Listen Nigger.† This shows the colour of his skin being used against him by Curley’s wife. As Lennie enters the room, Crooks does not really want him to come in, â€Å"You got no right to come into my room.† Soon after, they get into conversation and are soon talking normally after opening up to each other like friends would. When Candy enters, he tells him he might as well come in as ‘everyone else’ is. Soon, he joins in conversation too. Not until Curley’s wife enters though, do we see a change in Crooks. He doesn’t have any power over anyone in the ranch and soon goes back into his shell. Women were not treated well either, of course, but Curley’s wife could say or do whatever she wanted to a black man, including Crooks. â€Å"You know what I can do to you if you open your trap?† This shows Curley’s wife overpowering Crooks and unfortunately Crooks cannot do anything about it. With Crooks being educated and able to read, he has set himself real goals. He has learned how to cope with the bullying and racism and knows what to do. By not setting his goals too high, he does not expect anything too good, therefore does not mean he is too sad about what happens to him through his lie. Another person who plays a part in giving and experiencing racism is Curley’s wife. She has certain powers compared to other women yet is still treated badly like other women. We learn that with women along with black people, had less power and were discriminated badly; therefore this shows that Curley’s wife situation was similar to most other women, they were not respected and were treated badly. The men do not really like her in reflection, the likes of George, Crooks etc. don’t really warm to her at any time. Her reaction to this is to snap at Crooks in this particular part of the book, she cannot take her anger out at anyone as she does not really have the power to apart from Crooks, so she bullies Crooks in this part, â€Å"Well, you keep your place then, Nigger. I can get you strung up on a tree so easy it ain’t even funny.† Curley’s wife enters Crooks room with auction, she asks a question to which she knows the answer to, so she can join them, â€Å"Any you boys seen Curley?† shows this. In this chapter, we have to feel a bit sorry for her. We see how lonely she is at this time and since she is not allowed to be with anyone else, she cannot help herself looking for companionship. The reason behind her being so bitter about her life is simple; nothing has ever really gone right for her. By marrying Curley it has not helped her at all and she really thought she would make it as a Hollywood star, however, this did not turn out to be the life that she wanted, â€Å"Think I’m gonna lead with his left twice and then bring in the ol’ right cross?† This piece shows her loneliness and her trouble which leads on to when she is told she is not wanted by the guys, she tells of her sadness and also decides to take it out on Crooks to help herself, it shows a similarity with Crooks , deprived of her rights and very lonely. Finally, the last person in this chapter to experience injustice and prejudice is Candy. A very old man, he was a typical old man who was not well liked, lonely and had a poor time of living with a bad job too. Candy, like most old men back then had a big worry of being ‘canned’ as he was not really needed. There was no pension schemes or benefits, he would have had no where to go and would have probably just died. â€Å"I planted crops for dam near everybody in this state, but they wasn’t my crops, and when I harvested them, it wasn’t none of my harvest.† This shows Candy has worked very hard but does not have much and is not appreciated. The dream to have a place with George and Lennie means so much to him as if it does not happen, he will be eventually canned and have nowhere to go, â€Å"You god dam right were gonna do it.† This shows passion for the dream ranch. In truth, Candy is very similar to the dog he had. He, like the was old, not wanted and not of much use. This is very significant as you can see how much he was appreciated by everyone; not at all. In conclusion, we learn so much about life in the 1930’s in America. We have four different accounts of people being treated unfairly and having injustice upon them. Lennie, Crooks, Curley’s wife and Crooks all experience racism in some way. Lennie is abused for being quite clumsy and slow as well as being big, Crooks was racially abused for being old and black, Curley’s wife is not liked because she is a woman and Candy is abused for being an old man. As you can see, there is not ethnic minority groups that escaped being abused; 1930’s America was a racist and prejudice place to be. The writer Steinbeck is really sending a strong message out to the readers here. He tries to tell us all about how life could be if you were in a minority group. He repeats certain phrases and words to show enthusiasm of how bad it really was. All of his characters have strong points of view towards one another and really act as if they were real people. Basically, John Steinbeck shows that racism and injustice were strong in the 1930’s and whoever you were, you could not really avoid it. Steinbeck gets this message across very well to the readers, by showing the characters different attitudes towards each other; most of the time there were not very pleasant. Whether you were black or white, male, female, disabled or anything else, you had a very good chance of either giving or being racially abused in America in the 1930’s.

Globalization may change the nature and behavior of companies that Essay

Globalization may change the nature and behavior of companies that engage in large-scale international coordination, which in tu - Essay Example Offshoring is the process of establishing business units in overseas countries. It helps companies to exploit the natural resources and cheap labour available in other countries. For example, global organizations are currently competing each other for establishing business units in China and India like cheap labour oriented countries. It should be noted that cost cutting is necessary for international companies to stay competitive in international market. Since American and European countries are facing severe manpower shortage, companies in these countries forced to establish business units or manufacturing units in cheap labour oriented countries. Pepsi, Microsoft, Apple Inc. Dell, Sony, Samsung etc are some of the prominent organizations which have already established manufacturing or business units in China. It is impossible for an American company to use only American workforce in their business units in China. Same way, it is impossible for a Chinese company to operate successf ully in India or Europe with the help of Chinese workforce alone. Since locals have better knowledge about domestic market, it is necessary for international companies to employ locals so that the company can exploit the market potentials well. Even though offshoring business helps companies to increase their competitive power, it brings certain challenges also. Management of diverse workforce is one of the prominent challenges facing by international companies while operating cross culturally. This paper analyses the HR policy changes that brought by globalization in the nature and behaviour of companies that engage in large-scale international coordination. 2.0 Globalization and cross cultural business Outsourcing and offshoring are some of the revolutionary business strategies introduced by globalization. As part of outsourcing and offshoring, business travels from one country to another country. In other words, cross cultural business is increasing day by day because of globaliz ation. It would be difficult for international companies to limit their attention in one country alone, when many other countries offer huge opportunities. Majority of the international companies are already saturated in their domestic soil and they need opportunities in overseas market to grow further. For example, Starbucks is an American company which has coffee shops virtually in every corner of America. In other words, it would be almost impossible for Starbucks to formulate its expansion strategies based on opportunities in America alone. Globalization has offered many opportunities to Starbucks like companies in overseas countries. In fact countries are currently competing each other, in attracting foreign direct investments. In short, the global climate for international business is extremely good at present and no major companies can stay away from the opportunities offered by other countries. According to Ivancevich (2006, p.5), â€Å"human resource management is action o riented, people oriented, globally oriented and future oriented†. It is necessary for international organizations to integrate HRM issues into their strategic plans (Beardwell, & Claydon, 2007). It would be impossible for modern organizations to work with a single cultural workforce in a heavily globalized business world.

Young people who may be experiencing SOCIAL EMOTIONAL BEHAVIOURAL Literature review

Young people who may be experiencing SOCIAL EMOTIONAL BEHAVIOURAL DIFFICULTIES where should schools focus - Literature review Example Issues of Educating Students with Social, Emotional and Behavioral Disorders 1.5. Summary 1.1. Introduction This chapter aims at providing the conceptual base of the overall study. It develops the chosen topic through critically reviewing up-to-date and relevant sources on the problem of education of young people who may be experiencing social, emotional or behavioral difficulties. Importantly, the review is based on variety of pertinent scholarly sources: books, journal articles, etc. The research hypothesis of this part of the research is â€Å"Schools should primarily focus on the problem of inclusion of young people who may be having social, emotional and behavioral difficulties into mainstream schooling†. The hypothesis is tested through critical analysis of a number of viewpoints expressed by both academic and practicing educators. The topic has been developed through analysis and critical review of a range of pertinent sources in the following directions: 1) students wi th Social, Emotional and Behavioral Disorders: hallmark features; 2) types of Social, Emotional and Behavioral Disorders and 3) issues of educating students with Social, Emotional and Behavioral Disorders. 1.2. Students with Social, Emotional and Behavioral Disorders: Hallmark Features Social Emotional and Behavioral Difficulties is a term that has been defined in many ways, which allows interpreting it rather broadly and vaguely. The term is predominantly used in the sphere of education service to refer to severe and continuous difficulties that students face in behavior emotions, as well as social conduct and relationships. Importantly, the difficulties mentioned are found to interfere with students’ progress in learning and development. As Poulou and Norwich point out, â€Å"it is a term that overlaps with psychiatric disorder at one end and disruptive behavior or behavior problems at the other† (Poulou and Norwich, 2002, p. 112). The term’s usage has faced a lot of confusion, yet a plenty of definitions have got a common point. It is its focus on behaviors found disturbing by the majority of teachers’ staff and parents (Galloway and Goodwin 1987). The typical definition deals with understanding SEBD as internalizing and externalizing difficulties. In other words, difficulties that are related to emotional and behavioral or social conduct. According to Cooper, the term has been widely used among educators and focuses on a generally vast number of problems (Cooper 1996). The characteristics that are applicable to students with SEBD are of behavioral and social nature. The analysis of academic research of the last two decades allows concluding that these students often display aggression, as well as delinquency, which are both types of externalizing behavior (Achenbach, 1991). Also, they frequently display types of internalizing behavior such as anxiety plus depression (Morris, Shah, and Morris, 2002) and if to speak about their pe ers as well as teachers, they have impaired relationships with the latter (Walker, Ramsey, and Cresham, 2004; Walker et al, 1992). Additionally, students with EBD are often characterized as having critical deficiencies in their ability to read and react to social signals (Walker, Colvin, and Ramsey, 1995; Coie & Jacobs, 1993). At the same time, the academic deficits which are found within this subgroup of students have been the focus of most recent research in the field (Wehby, Lane, & Falk, 2003; Lane, Gresham, & O'Shaughnessy, 2002; Hinshaw, 1992; Lane & Wehby, 2002; Lane, 2004). Students that are diagnosed with having EBD face significant difficulties in how they develop and maintain satisfactory relationships with other people. Other problem areas include display of prosocial behavior signs, and

Social Networking Sites and Human Interactions Research Paper

Social Networking Sites and Human Interactions - Research Paper Example As such, young people can spend hours online without feeling bored or tired. This long time on the Internet is actually taken from the time that those young people may have spent with other people, experiencing social interaction. There are various scientists who realize that the time people spent online is ever increasing rapidly. In fact, most modern social studies concluded that "today, people spend more time using communication technology than they did twenty years ago" (Degord). Consequently, a heated debate has started to emerge about the possible negative effects of the Internet on the social interaction of young people. While some analysts undermine the effects that may be caused by the long time spent online, there are others who raise a serious warning about the deterioration of physical social interaction because of online activities. Despite the numerous benefits of the Internet, it can seriously hurt the physical communication process among young people, minimize social interaction, and push young people to live in isolation. The Internet has revolutionized people's lives in many positive ways. For young people, the Internet is an open window on the world, where they can do a variety of activities from the comfort of their own homes. Reading books and newspapers, searching for information about any topic, and involving in important discussions on billboards and newsgroups are some of the important activities young people can do online. Professor Thomas B. Riley, from the School of Law, University of Glasgow, argues that "the Internet is a revolutionary medium that has afforded the opportunity for millions of people to open themselves to a rich panoply of information and services" (Riley). In that sense, the Internet has become an important source of information for people. It enlightens navigators about any issue they research. If used adequately and insightfully, the Internet can widen the scope of knowledge for you people and prepare them for the ir future careers in life. In addition, online social networks, such as Facebook and Twitter, help people socialize online, meet new people, and re-unite with their old friends. Actually, Facebook and Twitter are examples of the most popular online social networks over the Internet. The popularity of both programs increase rapidly as thousands of users join both of them daily. Preceding Twitter, Facebook has a started as a network for the students of Harvard and turned to be one of the most famous online social networks. Moderators of Facebook seem to have much to do. The network is in fact the second most visited site in the world. It knows no borders and can help spread the best and the worst. In that sense, the Internet and social networking sites may play important roles in enriching people’s knowledge and facilitating the process of online socialization. However, the overuse of the Internet by young people minimizes physical social interaction and promotes isolation and loneliness. Young people who spend hours and hours chatting with other online users over the Internet are not actually enhancing their social experiences (Snook). That's because they do not physically interact with other people and involve themselves in real life situations; rather, all what they do is to sit alone in front of their computers, using their fingers to type what they want to

Classical and Modern Rhetoric Essay Example | Topics and Well Written Essays - 2000 words

Classical and Modern Rhetoric - Essay Example Classical rhetoric can be traced back to the ancient times beginning with Homer who is thought to be the father of oratory having inspired many in the art. Athens in 510BC consisted of democratic institutions that forced citizens to engage in public service and making oratory skills necessary. This decree gave rise to the formation of an assembly of scholars called Sophists who strove to educate people in the art of speaking and make them better speakers. Protagoras one of the first sophists taught his students the method in making the weaker part of speech or discussion the stronger argument. In 5th century BC, Corax of Syracuse described rhetoric as the art of persuasion. He wrote the first book on rhetoric and is thought to be the actual originator of rhetoric as a science. Pupils of Corax such as Tisias also mastered the art of rhetoric. Others included Gorgias, Thrasymachus and Antiphon who was the first to unify the theoretical and practical aspects of rhetoric. The 4th century great orator Isocrates developed the art of rhetoric into a cultural academic work, a doctrine having practical objectives. He lectured on public speaking as a way of self improvement. He aimed to distance himself from the Sophists whom he viewed as pretending to know more than they did. He accepted oratory as an art to be learned and excelled in, but also that it relied on ones own personal inclinations and interest to progress in the field and this included persistence, practice and following role models. He opined that public speaking was of more value when the speaker talked on noble ideas and posed critical questions that made people think. This had the effect of improving the character of the speaker and audience as well as providing them food for thought. His written speeches were models for his students to emulate. He wrote no handbooks on the subject of oratory but his speeches 'Antidosis' and 'Against the Sophists' are considered to be models of oratory, influencing later orators such as Cicero and Quintilian (Corbett p.496.) Greek philosopher Plato highlighted a technical approach to rhetoric. His work titled Gorgias debated the Sophistic view that persuasion could be independent from the art of dialectic. Plato emphasised truth over persuasion and noted that audiences will not improve simply by listening to flattering and coercive statements. In Phaedrus, he explained the underlying conventions that comprised the substance of rhetorical art. He indicated the differences between true and false forms of rhetoric. He suggested that dialectic produced true form of rhetoric where logic and rational arguments with persuasive power seemed much more effective and genuine way to get the message across and sway audiences. Plato's coinage of the word 'rhetoric' was his way of criticizing the Sophists assertions about teaching virtue through persuasive oratory. Plato's student was Aristotle (384-322 BC) whose work on rhetoric continues to be a subject of study. Aristotle described the purpose of rhetoric as being rather than persuasion. It was a process of uncovering all possible means of persuasion. Greater emphasis was placed on a persuasive gathering of truth to win an argument rather than swaying audiences by rousing their emotions. Aristotle considered rhetoric as the opposite of logic or as he describes it, the antistrophe of dialectic.

Forgiveness Essay Example | Topics and Well Written Essays - 750 words

Forgiveness - Essay Example After sometime in class, a colleague realized that two of his new textbooks were missing. Since everybody was at the laboratory during the practical session, one of my close friends gave the suggestion that I am the one who might be responsible for the theft. The case went before the principal and I had to appear before the disciplinary committee that imposed a punishment of two-week suspension from school on me. Besides the suspension, I was required to report back with three copies of each of the textbooks. I complied with the harsh punishment despite the fact that I was not responsible. Upon completion of the two weeks, I resumed my studies. After two weeks, a friend informed me that he had seen the books that I received punishment for at a mutual friends place. We hatched a plan to confirm the authenticity of the leakage. I planned an impromptu visit to the mutual friend’s and confirmed that indeed the books were there. He confessed and apologized. The above case represents a situation of an individual who is on the wrong side and ready to ask for forgiveness. Being falsely accused and receiving punishment for a crime that you never committed is unjust. The situation created a conflict between me and my colleague as it was hard for me to accept that a close friend can actually turn against you to the extent of betrayal. The whole experience elicited strong hatred towards the colleague. The readiness of the colleague to accept his mistake and submit an apology hastened my recovery from depression. Forgiveness has enormous effects on the relationship between the offender and the offended. Sometimes, the person on the wrong is not ready to bend low and ask for forgiveness. When such cases arise, it is in order for the offended to forgive irrespective of the other party’s attitude. Forgiveness and reconciliation have many benefits. Forgiving is a source of self-relief for the

Project design Essay Example | Topics and Well Written Essays - 1250 words

Project design - Essay Example However, packaging of ice cream on commercial basis was always a problem for mass producers. Initially they used to supply the product in cups but in the early 1900 manufacturers identified a strong need of introducing ice cream carriers which were less costly and more productive. John was too frustrated those days because of the increasing raw material cost. He has been into the ice cream manufacturing industry since last twenty years but now he was facing immense difficulty in meeting up all the business expenses while maintaining good profit margins. His company used to do business in the late 19th century and the early 20th century. They had paper cups, glass jars or even plastic boxes in order to store, transport and sell the product. However, due to the changing business scenario and the advancing technology the prices of ice cream carriers raised beyond expectations and hence the major ice cream manufacturers including John’s ice cream had to plan again the entire busin ess strategy. Developing a new business idea so as to cater the needs of customers is very difficult and risky. Ideas can be generated through various sources but the most common and widely applicable source is brainstorming (Bragg). Paper and plastic carriers were very costly, they were incurring huge wastage and the natural environment was becoming contaminated. Considering this scenario and the declining company profits, John called his managing team including supply chain managers, financers, marketers and the advisors. After two months of intense brainstorming and parameter analysis they finally decided to introduce an entirely new ice cream carrier which was not only cost effective and friendly to the environment but it was also the most feasible, interesting, tasty and edible ice cream carrier ever produced. So now John was out of his initial frustration period he knew his need i.e. an ice cream carrier which could be eaten away along with the ice cream. However, the next sta ge was even more difficult as the team of researchers was still uncertain about the exact ingredients they must use to make the carrier eatable and safe to health. One of the advisors analyzed the cooking books to find a recipe for carriers which could easily hold ice cream for a longer time period without melting it away or soaking its moisture. Hence pastries and creams were thoroughly studied but since both of these were naturally soft materials and could not hold ice cream in the required solid form for a considerable time period therefore they were ultimately rejected. Then John evaluated the effectiveness of ice cream carriers made from flour. These were also rejected because of water absorption. Hence the frustration for not being able to implement the business idea was initiated and now John started to spend some more time in kitchen so as to identify the best possible material which could be used as an ice cream carrier. While introducing a new product or even making an inn ovation in the current product range there is significant value of time. Company has to profoundly move from product details, ideas, development, screening and finally the introduction (Fuller). All of these procedures must be followed in a timely manner. But here the time was running fast and the profits were decreasing even faster. It has now been one year that the entire team was evaluating different ice cream carriers. Some of them proved to be highly absorbent while others were too hard to eat

Creative writing assignment Essay Example for Free

Creative writing assignment Essay To describe myself in three adjectives, one of the words would have to be that Im ambitious. To be ambitious is to be eager and greatly desirous. For example, I play on an ice hockey team and lots, if not all, are all skating drills where its really tiring, but yet, the day before practices, I am always excited and eager to play the next day, where I no that many other players hate going to practices. Another example would be that I make many goals that I always try my best to achieve which most of the time motivate me to try even harder. For example, at the beginning of grade seven, I made a goal to be on the honor roll while being on as many school teams as possible for each of my years at junior high, and I achieved that goal with flying colors. This year, my goal is to make it on the honor roll once again and also to be on the junior volleyball school team, and by making that a goal for me, it makes me try even harder to achieve it. The second word I would use to describe myself would be trustworthy. To be trustworthy is to be reliable and to be worthy of confidence. I use this word to describe myself because I am the kind of person that you can trust with anything from something in words or something material. If someone were to tell me something with confidence that I wouldnt tell another person, that someone wouldnt have to worry because I would never break the trust that that someone puts in me. If someone has enough confidence in me to tell me something or ask me to hold something for him or her, it shows me that they have trust in me, to me, that is a big complement, and if I were to break that trust, I would lose that complement forever. For example, my parents trust me enough to stay home alone from time to time, and the only reason they do is because I havent broken their trust before. The third and final word I would use to describe myself is athletic. Unlike the other adjectives I used, athletic is a word that always pops into my head whenever I am asked to describe myself. Although it isnt as deep as the other two, I felt the need to put it as one of my three adjectives because without it, it just doesnt feel like me. The reason I use this word to describe myself is simple, because I play a lot of sports and I enjoy them more then anything. Ive been athletic about all my life, and I feel it is important for everyone to be physically fit especially while youre young, it  makes u feel better about yourself and even has many long term life saving effects.

A Brief Review Of Petronas

A Brief Review Of Petronas PETRONAS is the short for Petroliam National Berhad. As an incorporated company, it was founded on the 17th of August 1974. It was wholly owned and controlled by the government of Malaysia. PETRONAS has ventured into more than 32 countries including Argentina, Russia and Egypt. It currently employs over 30, 000 employees of 38 nationalities. PETRONAS has involved in the entire petroleum activities. From managing the sharing contractors of the foreign production, it has been changed into developing its own capabilities in the upstream sector allow it to take the lead in the exploration and production of the nations oil and gas resources. Vested with the entire oil and gas resources in Malaysia, PETRONAS is entrusted by the government to develop and add value to these resources. Besides that, it also ventured into downstream activities. It seeks to maximize value creation and strengthen of its operations all the way down the value chain. The range downstream activities of PETRONAS includes oil refining, gas processing and liquefaction, gas transmission pipeline operations, petrochemical manufacturing and marketing, property investment, shipping, marketing of liquefied natural gas, marketing and distribution of petroleum products, and trading. Internal Environment There is a high level of interdependence between an organization and its internal environment. The internal environment, also known as micro force, comprises elements that have a direct influence on the operations of the organization. They have an impact on the achievement of the organizations goals. The Micro forces of the environment are: Vision and Mission PETRONAS is a big organization and a corporation which is widely known to the world as a company that exports Malaysian oil. Being a big organization, PETRONAS has its very own vision and mission to achieve its common goal and to serve its customers the best service they can provide. As we all know vision is a long-term plan that exists in almost every company or organization. PETRONASs vision statement is to be a leading oil and gas multinational of choice. It is hoping to become a worldwide known organization and also the first choice among all other oil companies present so far. PETRONAS mission statements, on the other hand, are as follows: We are a business entity. Petroleum is our core business. Our primary responsibility is to develop and add value to this national resource. Our objective is to contribute to the well-being of the people and the nation. (PETRONAS, 2010) The mission and vision PETRONAS believes has made it grows tremendously since it was incorporated in the month of August on the 17th in the year 1974. It is now a fully-integrated oil and gas corporation which is ranked among FORTUNE Global 500s largest corporation in the world. Organizational structure Organizational structure is the internal, formal framework of a business that shows the way in which management is linked together and how authority is transmitted. (Stimpson, 2006) structure.jpg Figure 1: The Corporation Organizational Structure of PETRONAS (PETRONAS Case Study on Education, 2005) As shown in the Figure 1, PETRONAS adopts the functional organization structure. It enables specialization and allowing its employees to focus on their respective areas. There is cross functional bonds between the respective divisions and departments. It is the bond and process of specialization that has led to the success of the organization. Team work is encouraged, all the departments work together to achieve the companys goals and targets. This has proved to rewarding for the organization as a whole and the employees, customers, suppliers and the community as a whole. The line of authority is clearly drawn, orders are sent from the top most level, the president and the CEO. PETRONAS has also hired consultants to improve business and organization results. Functional Strategies Corporate Planning and development division This division plans long term and short term business strategies which lead to the development of the organization. Education division This division undertakes the responsibility of all the educational activities associated with PETRONAS. It involves the scholarships provided by University Technology PETRONAS and the education programs provided to the underserved community. Finance division The Finance division provides the company with its accounting and financial reporting backbone of the company. Its role is to identify financial sources to finance the operations of the company and to locate profitable areas where the business can invest their money to get higher returns. PETRONAS is involved in the sports world through its investment with Mercedes F1team. It has also contributed towards the development of Turkmenistan economy, by investing US dollar $ 1.8 billion in the oil and gas industries. Technical Services division This division is set up to drive and manage the technological activities of PETRONAS. Human Resource division The most important function of the human resource department is recruitment, selection and training of employees among others. PETRONAS selects the best and brightest of employees through talent searches amongst local and overseas graduate. PETRONAS trains and molds its own employees through technical training and innovative program provided in University Technology PETRONAS. Shareholders Shareholders of a firm can directly influence its policies and activities. PETRONAS shareholder is the government. It generates income and value for its shareholder. PETRONAS gave the government RM 52.3 billion from its RM86.8 billion pre-tax profit, in the form royalty, dividends, corporate tax, income tax and export duty. PETRONAS provides shareholders with the opportunity to gain first hand exposure on the Companys operations by organizing several visits to its Gas Processing Plants. Such two-way communication increases corporate transparency and helps shareholders take a longer term view of their investment based on a better understanding of the companys corporate strategy and operation. PETRONAS recognizes the importance of timely and equal dissemination of information to shareholders. Therefore they arrange the Annual General Meeting (AGM) which is a crucial mechanism in shareholders communication. Employees PETRONAS must be committed to enhancing the capability of its employees, as a corporation is only as good as the people who work for it. This phrase is from PETRONAS mission statement. Employees are the most important asset of an organization, since it is the dedication, motivation and skills of an employee that make a business successful. PETRONAS highly values its employees and understands the importance of their motivation. Therefore it arranges various programmes to encourage and support its employees by involving them in voluntary work. Programmes such as Sentuhan Kasih and Jalinan Insan allow their employees to contribute to homes for disadvantaged children and orphans in the areas of their operations. These programmes provide the employees with job satisfaction, which in return highly motivates them to perform better. Community Lord Holme and Richard Watts used the following definition. Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large The culture now is to be generous by giving back to the community. Therefore organizations have certain responsibility towards the community they work in. PETRONAS is a responsible citizen of the community, thus is has successfully imitated and supported various social, environmental and community projects. PETRONAS and Education PETRONAS is committed is developing the people and they operate in by providing education particularly in the field on science and technology. They are determined to create a skilled human resource base for Malaysia through various schemes. Scholarships University technology PETRONAS (UTP) provides hands on technical training and innovative programs to help employees build skills and competencies. PETROSAINS provides a rich and motivating environment for the public to acquire knowledge about science and technology. PETRONAS benefits from this program since they are molding their own workforce, by educating them in standards which are important to PETRONAS. PETRONAS and Environment PETRONAS recognizes the importance of conserving biological diversity in order to ensure people, animals and plants. Therefore they developed the KUALA LUMPUR CITY CENTRE (KLCC) PARK, to balance the challenging demands of growing urban populations, with the environmental conservation. A much needed public park and green lung for the city of Kuala Lumpur. External Environment External environment refers to the macro forces that happen outside the business which cannot be controlled by the business. These forces will influence the internal functions of the business and its strategies to adapt itself to the changing environment. Political Environment The Malaysian government chose to create a state company, rather than using taxes, production limits, leasing, or other familiar instruments of supervision. The government sought to assert national rights over the use of the countrys resources. A state company, having both supervisory powers over the majors and production activities of its own, was a workable compromise between allowing the majors full rein and excluding them, along with their capital and expertise, altogether. PETRONAS is given full trust by Malaysia government to conduct business independently from the government. Government holds 100% of PETRONAS and formulates and implements energy policies including oil gas. The company cooperates with the government for the common purpose to develop the country to achieve the level of advanced countries. Regarding the relationship between PETRONAS and the government, one executive in the company said, There is a world, especially in the Third World, where only the government and the government (GG) can open the first door. He claimed that there is the world which does not function well with the absence of mutual trust between the government and the national oil company. http://t3.gstatic.com/images?q=tbn:pCgz92sE-H0FpM::history.sandiego.edu/cdr2/WW2Pics/04541.GIFt=1h=191w=266usg=__edWYAb0Yxd4yqnM8TXpb2ftbqK8= Legal Environment Legal concepts, principles and issues are affecting everyday business decisions of all organizations. PETRONAS is a multinational organization. Therefore the company is subjected to laws in all of its host countries. Petroleum Development Act 1974 To regulate the oil and gas industry to achieve Malaysias economic development needs, Petroleum Development Act 1974 was formulated, and PETRONAS was established under this act. Through this act, PETRONAS owns the exclusive right of ownership, exploration and production of petroleum and gas. Under the direct purview of Malaysias Prime Minister, PETRONAS is responsible for its planning, investment and regulation of all up-stream activities. Government Taxation PETRONAS is liable to pay to the Federal and State Government in terms of dividends, taxes, export duties and royalties. In the year of 2009, PETRONAS has paid RM 30.0 billion as dividends, RM20.3 billion as income tax, RM 9.1 billion as corporate income tax, RM 2.2 billion as export duties and RM 6.2 billion as royalties to the government (PETRONAS: Media Release, 2009). Laws Regarding Employee Benefits On the other hand, nearly all government pass laws to control recruitment, employment, minimum wages, health and safety at work, and trade union rights of employees. One of its aims is to protect the workers from any kind of physical injuries. It requires the working environment in PETRONAS to be safe with adequate equipment and sanitation. However, these requirements usually add up to the business cost. Consumer Rights In addition, PETRONAS has to protect consumer rights. The Consumer rights seek to protect the rights and interest of consumers, as well as to prevent them from receiving products that do not reach a reasonable level of safety. PETRONAS sternly practices this as to ensure maximum popularity amongst other oil and gas company as well as looking after customer satisfaction. Economical Environment Economical environment refers to the collective of the nature of economic system in the country. It would affect a business in terms of recession, interest rates, exchange rates and global economic factors. Recession Recession is the process when values of goods and services decline in an economy. It results in the fall of demand for certain products, as income is reduced. To keep the demand on going, the prices of products are lowered. According to an article by Jane Lee in 2009, net income of PETRONAS in the year ended March 31 dropped 14%. It was its first annual profit decline in 7 years due to sapped energy demand in global recession and high production cost. Interest rates During inflation, there will be increase in the supply of money associated to the amount of goods available. This will result in a rise in prices of goods and services in the economy over a period of time. For PETRONAS, the high interest rates and fall of purchasing power would consequently affect the cash flow of the organization. Oil Price Oil Price has strong relationship with PETRONAS sales performance. When oil price in Malaysia increase, its sales will strongly increase, and when oil price in Malaysia decrease, its sales also decrease. http://www.thegeminigeek.com/wp-content/uploads/2009/07/business-environment.jpg Technological Environment In order to adapt itself to the rapid growing technological environment, an organization has to be versatile and recognises the value of technology to its business growth. PETRONAS is a technology dependent organization that promotes and uses technology vastly for research and development. It pursues the strategic deployment and application of technology to further enhance operational excellence and maximize the potential of its existing assets and emerging opportunities. Technology in Gas Business In the Gas Business, PETRONASs technology emphasizes on mercury management. With the initiatives to remove mercury from raw condensates, the onshore mercury removal system, a technology that is among the first in the world, has been installed at PETRONAS Onshore Gas Terminal in Kertih. This system is able to treat raw condensates at the terminal, to improve operational and Health, Safety and Environment (HSE) performance as well as to assure product quality. Technology in Oil Business In the Oil Business, PETRONAS continue to pursue leading edge technologies to enhance its fuels and lubricants businesses. PRIMAX 3, the unleaded petrol, was developed in-house utilizing a superior quality fuel formulation innovated by optimising base fuel properties through the addition of the Sinar G-05 additive (PETRONAS: Oil Business, 2010). While meeting environmental standards, it enhances engine performance and efficiency. In addition, PETRONAS also believes there are opportunities in alternative energy resources and continue to explore the potential of hydrocarbon resources as well as solar energy and bio-fuels. In building a long term and sustainable energy business, the company looks toward Green Technologies to prepare for the future low-carbon economy. These technologies are believed to be providing a strong competitive advantage for PETRONAS to strengthen its position in global business. Competition In any of the industry, there must be competition among organizations. An organization will try to get more customers to buy their product instead of the one offered by the competitors. The success of organizations depends on which one makes the most attractive products at lower prices. The major competitors to PETRONAS are Shell and Caltex. They produce different type and efficiency of petrol. PETRONAS PETRONAS has designed PETRONAS PRIMAX 3 to provide maximum protection and performance for your car. By formulating with unique additive components, PETRONAS PRIMAX 3 efficiently protects the engine against injector fouling and corrosion, reinstating the car to its peak performance to improve fuel economy. Shell However, Shell is the leader in developing high quality fuels. Shell Super with fuel economy formula is specially designed by Shell experts to give you extra miles at no extra cost. It is formulated with Shells Synthetic Viscous Friction Improver, designed to reduce friction in this crucial part of your engine, helping to improve its efficiency. Caltex On the other hand, all Caltex petrols now include technologically-advanced, patented fuel ingredient, Techron ®. Caltex Techron with cleaning agent is unsurpassed at keeping engines clean and cleaning up deposits to help reinstate original performance. It contains powerful detergents which help in removing deposits from fuel injectors intake ports and valves. The key benefits for using Techron ® are improved performance, enhanced reliability, smoother drive, restored fuel economy and lower emissions. Comparing these petrol brands, each of them has its own strengths. They are having a healthy competition in the petrol industry with the same goal to provide the best petrol they could produce. Social Environment Social environment refers to the factors regarding the society as well as the environment. An organization needs to have social responsibilities in order to contribute to the people of the society and to protect natural environment. Social Responsibility on Consumer Many companies are affected by society and vice-versa. For PETRONAS, it was noticed that consumers are the foundation of the entire business, and dissatisfied customer could be a warning signal to the business. Therefore, it has to take care of societal needs and safeguard human rights. For example, it concerns about the safety and health of consumers. It has to make sure that it supplies safe products to the consumers and provides product knowledge via advertisements, as well as ensures product utility and performance as advertised. Social Responsibility on Environment In undertaking its business activities, PETRONAS cares for the environment by adopting responsible environmental management practices in its operations. At the same time, it also contributes to the biodiversity and conservation of the environment for the sake of the community. PETRONAS is taking every practicable and reasonable step to prevent the risk of injuries, health hazards and damages to properties in according to international Health, Safety and Environment standards. It is also investing in community-related initiatives in environmental conservation and urban renewal, both in Malaysia and other countries. These community projects aimed to create sustainable benefit and tangible value to the communities. http://www.momisteaching.com/wp-content/uploads/2009/08/social-media-marketing.jpg Conclusion Over the years, PETRONASs unique experience and expertise, coupled with its technical and operational competencies have allowed it to be accepted as the preferred strategic partner by international companies and the host countries. Facing the adverse business and economic environment, PETRONAS is still able to integrate, add value and globalize its operations. These would bring the company towards the realization of its vision to become a Leading Oil and Gas Multinational of Choice. Moving forward, PETRONAS will continue to improve its business performance, strengthen its resilience and enhance its capabilities to confront the challenges in delivering a sustainable energy future for all its stakeholders. Moreover, it will guided by its objective to serve the nation and people with high standards of ethics and integrity, while at the same time maximizing shareholders returns. (3029 words)

Sanitation Standard Operating Procedures (SSOP)

Sanitation Standard Operating Procedures (SSOP) CHAPTER IV SANITATION STANDARD OPERATING PROCEDURES (SSOP) 4.1. Introduction SSOP (Sanitation Standard Operating Procedures) should be specific to each food/fisheries plant. SSOP describe the plants sanitary handling of raw material and hygiene of the processing area and it environment. SSOP contain a description of the procedures that an establishment will follow to address the elements of pre-operational and operational sanitation relating to the prevention of direct product contamination. Fisheries plants are required to develop, maintain, and adhere to written SSOP. This requirement was established because the government concluded that SSOP were necessary. The objective of SSOP is to minimize contamination on product or adulteration. SSOP cover daily pre-operational and operational sanitation procedures. Establishments must identify the officials to monitor daily sanitation activities, evaluate whether the SSOP are effective, and take proper corrective action when its needed. 4.2. Definition SSOP is an activity that related to cleanlines and health effort during procesing so products have good quality and be safe for consumption. Based on Indonesian Ministry of Agriculture regulation No.41/Kpts/IK.210/2/98 about PMMT, the SSOP objective is prevent pathogen bacteria growth which destroy product that danger to human. According to Darwanto and Murniyati (2003), SSOP is one of prerequisite programs that is used for the environment sanitation surveillance, so the plant will produce safe product. The environment on plant comprises rooms, equipments, workers, water etc. Every product processing has different SSOP although in one factory. On SSOP document, it explains the procedures of implementation and monitoring of SSOP on factory. 4.3. SSOP Scope SSOP sections are based on eighth FDA key sanitation conditions. Those sections as follows: Ice and water safety, used on fish processing. Water, used on fish processing, get from safe sources and it manage with good system. Condition and cleanlines of equipments surface that are directly contact to product have to clean and sanitize, including gloves, work dress etc Cross contamination control. Hand washing (hand sink), sanitizer and toilet. Toilets have to complete with door and clean at the end of processing. Hand sink should complete with wà ¡ter, soap and towel. Product protection from packaging materials. Labeling, storing and material using based on instruction. Sanitizer, oil, and pesticide and toxic chemical have to complete with label and store on special room. Worker health control. When the workers work on factory, they have to clean and healthy. Pest controlling on factory environment using chemical substances, environment should be clean from pest. 4.4. SSOP Principles 4.4.1. Water safety The water supply is one of the most factors when making products which are safe to eat and which meet the required microbiological standards. Water is the most important component on food processing. In food industries, water has function as part of product composition, cleaning the products, equipments and others, raw material of ice and glazing, and drinking (Winarno and Surono, 2002). Before using on food processing, the water have to free from bacteria, suspended material, chemical pollutants, bacteria, viruses, etc. If water contains many bacteria, chlorine can remove and kill the bacteria, it makes the water free from microorganism. Water that use on fish processing should have a good quality. It is free from pathogenic bacteria, dangerous substances, colorless, odorless, and transparent (Jenie, 1997). Based on Directorate of Food and Drinking Control (1996), the water requirements that use on food processing and directly contacting with food have to base on pure water requirement standard (Indonesian Health minister regulation No. 416/MenKes/Per/IX/1990 about water quality requirements and its controlling. In addition, criteria from WHO 1984, EEC 1980, and Gould 1994 can be used by the fish processor on their food processing. There are two sources of water supply potable water and non-potable water. Both of them can be used on food processing, but the fish processor have to meet the water quality standard from health minister regulation, WHO, EEC and other organizations (Huss,1994). 1) Potable water a) Potable water should be provided in all places of employment such as drinking, cooking, washing of the person, processing, washing of foods, washing of cooking or eating utensils, washing of food preparation or processing premises, washing equipments on food processing, and personal service room. Table 4.1. Microbiological criteria (Guidelines) for drinking water quality Organism in 100 ml 1) Guideline value Remarks Piped water supplies Treated water entering the distribution system Fecal Coliform 0 Turbidity Coliform Organism 0 Water in distribution system Fecal coliforms 0 Coliform organisms 0 In 95% of samples examined throughout the year in the case of large supplies when sufficient samples are examined Colifor Organisms 3 In an occasional sample but not in consecutive samples Source: WHO, 1984 in Huss, (1994) 1) Multiple tube technique (MPN procedure) and the membrane filtration technique have been considered as capable yielding comparable information. Table 4.2. Microbiological criteria (guidelines) for drinking water quality Maximum admissible concentration (MAC) Parameters Results: volume of the sample (ml) Guide level (GL) Membrane filter method Multiple tube method (MPN) Total Coliforms 100 0 MPN Fecal Coliforms 100 0 MPN Fecal streptococci 100 0 MPN Sulphite-reducing clostridia 20 0 MPN Total bacteria counts1) 12) 13) 102) 1003) Source: EEC, 1980 in Huss, (1994) 1) Water for human consumption 2) Incubation at 37oC 3) Incubation at 22oC b) Drinking fountain surface which become wet during fountain operation shall be constructed of materials impervious to water and not subject to oxidation. c) Ice in contact with products shall be made from potable water and maintained in a sanitary condition d) Open water such as water barrels, pails, or tanks for drinking water from which the water must be dipped or poured, whether or not they are fitted with a cover, are prohibited. 2). Non-potable water: a). Non-potable water such as water for industrial or firefighting purposes, is unsafe and not to be used for drinking, washing of the person, cooking, washing of foods, washing of cooking or eating utensils, washing of food preparation or processing premises or personal services rooms, washing food processing equipments or for washing clothes. b) Construction of non-potable water systems or systems carrying any other non-potable substance shall be such as to prevent backflow or back syphonage into a potable water system. Water quality factors Several factors affect to water quality on fish plant. Microbes on water influence to water quality. Water that contains many microbes may have lack on quality. In addition, Organic matter may react and â€Å"consume† disinfectant such as chlorine and ozone and the presence will also interfere with UV light (Huss, 1994). Furthermore, pH is important in disinfection with chlorine and greater inactivation at high pH. In general, higher temperature result in increased inactivation rates (Huss, 1994). Table 4.3. Water quality tolerances Characteristic Maximum limit in ppm PHYSICAL Turbidity (silica scale) 10 color (platinum scale) 10 20 Objectionable taste color 0 CHEMICAL Arsenic 0.05 Barium 1.0 Cadmium 0.01 Chromium 0.05 Copper 3.0 Iron and Manganese 0.3 Lead 0.05 Magnesium 125.0 Manganese 0.1 Mercury 0.002 Nitrate 10.0 Selenium 0.01 Silver 0.05 Zinc 15.0 Chloride 250.0 Fluoride 1.5 Sulfate 250.0 Phenolic compound 0.001 Total solid 500.0 Normal carbonate alkalinity 120.0 Source: Gould, 1994 Table 4.4. Water hardness quality Quality Ppm of Calcium Carbonate Soft water Less than 50 Slightly hard water 50 to 100 Hard water 100 to 200 Very hard water Greater than 200 Source: Gould, 1994 Water quality in processing and cleaning As a general rule, water used on food processing must meet drinking water standards. WHO guidelines, EEC, and Indonesian health minister regulation can be used by fisheries processor to make the water is proper for fish processing. For making the water as a potable water, water have to check and free from disinfectant and bacteria. Turbidity, color, taste and odor are also easily monitored parameters. If there are local problems with chemical constituents (fluoride, iron) or contaminants from industry or agriculture (e.g. nitrate, pesticides, mining wastes) these should be monitored by the processor (Huss, 1994). The chemicals are used as a disinfectants such as chlorine, chloramines, ozone or UV irradiation. Chlorination is the cheapest form of treatment and monitoring of chlorine is relatively easy. According to WHO (1984) the concentration of chlorine in water should be in the range 0.2-0.5 mg/l. For sanitation purposes, it may reach 200 mg/l, but in order to avoid corrosion lower concentrations are advised (50-100 mg/l). Use of non-portable water in a plant The use on non-portable water may be necessary for water conservation purposes or desirable because of cost, but non-portable water should do not use on food processing. The water e.g. be surface water, sea water or chlorinated water from can cooling. Chlorinated water may be used for washing cans after closing before heat treatment, for transporting raw materials before processing (after the water has cooled off), for initial washing of boxes, for cooling of compressor, for use the fire protection lines in non-food areas and for fuming of waste material. It is necessary that portable and non-portable water should be in separate distribution system that should be clearly identifiable (Huss, 1994). Monitoring of water safety Water qualities have to check before build the fish processing and during operation. During operation, water quality that used on fish processing unit should be check once 6 months. If the fish processors using sea water on their factories, they have to check the quality of water more often than used potable water. On monitoring inspection, they can use sensory test before check it with microbiological and physic test on laboratory. The processors have to use accredited laboratory for checking the water quality (Winarno and Surono, 2002). The technical procedures describing the analyses for the common indicator organism are given in the standard textbook. The values used by the company should refer to specific method employed and the recommendation should include how to sample (tap flow, volume, sampling vessel, labeling, etc) and how to handle and examine the sample. Samples should be processed within 24 hours or less and be kept cool, but not frozen (preferably below 50C) and in the dark. The impact of sunlight can be very dramatic causing false negative results (Knochel, 1990 in Huss, 1994). If chlorination is used for disinfection, monitoring of the free chlorine level is the simplest way of checking the water treatment and should be performed most often (e.g. on daily basis). The microbiological indicator may check less frequently. If disinfection systems leaving no residuals are being used, checking the equipment should be done regularly (Huss, 1994). Corrective action Corrective actions have to do as soon as possible if there are found a deviation to standard on processing. For example, if the quality of water in fish processing is low on quality, the processing activity have to stop temporary and recall the product processing with this water. Record Recording have to do on every monitoring action and corrective action. Fish processor used daily sanitation checking, periodic inspection monitoring, and periodic inspection plumbing (Winarno and Surono, 2002). SANITATION STANDARD OPERATING PROCEDURES Table 4.5. Inactivation of microorganism by free chlorine Organism Water Cl2 residues, mg/l Temperature, oC pH Time, min Reduction % C*t 1) E. coli BDF2) 0.2 25 7.0 15 99.997 ND3) E. coli CDF4) 1.5 4 ? 60 99.9 2.5 E. coli + GAC5) CDF 1.5 4 ? 60 >> 60 L. pneumophila (water grown) Tap 0.25 20 7.7 58 99 15 L. pneumophila (media grown) Tap 0.25 20 7.7 4 99 1.1 Acid-fast Mycobacterium chelonei BDF 0.3 25 7.0 60 40 >> 60 Virus Hepatitis A BDF 0.5 5 10.0 49.6 99.99 12.3 Hepatitis A BDF 0.5 5 6.0 6.5 99.99 1.8 Parasites G. lambia BDF 0.2 0.3 5 6.0 99 54 87 G. lambia BDF 0.2 0.3 5 7.0 99 83 133 G. lambia BDF 0.2 0.3 5 8.0 99 119 192 Source: Huss, (1994). 1) C8t product of disinfectant concentration (c) in mg/l and contact time (t) in minutes for 99 % inactivation (mod.a. Sobsey, 1989) 2) BDF = Bufferd demand free 3) ND = no data 4) CDF = chlorine demand free 5) GAC = granular activated carbon. SANITATION STANDARD OPERATING PROCEDURES 4.4.2. Condition and cleanlines of equipments surface that are directly contact to product A great variety of utensils and equipments are used in the fish factories. There are an abundance of advice and regulation available concerning the requirements for equipment. All of them agree that the food equipments should be non-contaminating and easy to clean. Raw fish, for example, do not have the same standard of hygiene as a cooked or value added product. Criteria for hygienic design are particularly important for equipment that used in the following stages of processing and particularly after bacteria-eliminate by processing stages. There are seven basic principles for hygienic design agreed by Food Manufacturers Federation (FMF) and Food Machinery Association FMA (FMA/FMF 1967) as quoted by Forsythe and Hayes (1998). 1. All surfaces in contact with food must be inert to the food and must not migrate to or be absorbed by the food. 2. All surfaces in contact with food must be smooth and non-porous so that tiny particles of food, bacteria, or insect eggs are not caught in microscopic surface crevices and become difficult to dislodged, thus becoming a potential source of contamination. 3. All surfaces in contact with the food must be visible for inspection or the equipment must be readily disassembled for inspection. 4. All surfaces in contact with food must be readily accessible for manual cleaning, or if not, the readily disassembled for manual cleaning, or if clean-in-place techniques are used, it must be demonstrated that the results achieved without disassembly are the equivalent of those obtained with disassembly and manual cleaning. 5. All interior surfaces in contact with food must be so arranged that the equipment is self-employing or self-draining. 6. Equipment must so designed as to protect the contents from external contamination. 7. The exterior or non-product contact surfaces should be arranged to prevent harboring of soils, bacteria, or pets in and on the equipment itself as well as in its contact with other equipment, floors, walls, or hanging supports. The equipment in food plant is very specific for the type of food being processed. However, there are basic factors that must be considered essesntial in the design and in the installation of equipment to maintain a clean plant for the production and processing of food that is clean and safe (Gould, 1994) According to Gould (1994), some of basic the fundamentals of design should include the following: a. All surfaces in contact with food should be inert to the food under the condition of use and the food surface constituents must not migrate into the food or be adsorbed by or in the food. b. All surfaces in contact with the food must be smooth and non-porous to the food or to bacteria, yeast and/or molds and be totally free from pits or crevices. c. All product contact surfaces must be free of recesses, dead ends, open seams and gaps, crevices, protruding ledges, inside threads, insides shoulders, bolt and/or rivets. d. All equipment should be designed so that all contact surfaces can be readily and thoroughly cleaned and sanitized. e. All food equipments should be available for inspection and cleaning. f. All food equipments should be designed to protect the foods from external contamination. g. All food equipments should be designed so as to eliminate dead ends and dead space or areas to harbor soil, bacteria, molds, yeasts, and other pests. h. All food equipment should installed with three feet clear working area around the equipment. i. All food equipment should be installed with a minimum of six inches off the floor. j. All moving parts should have sealed or self-lubricating bearings. k. Hoods, if necessary, must be installed for ease in cleaning and sanitizing when appropriate. l. Wood and other impervious materials shall not be used in a food plant. m. Stainless steel should be used for the manufacture of all food plant equipment, piping, and all food contact surfaces. n. All food equipment should be acces for the service, preferably from above. o. The food plant equipment should be designed for cleaning in place (CIP) in preference to clean out of place (COP). p. All conveyor guides, splash guard, safety guards should be easily removed or easily opened to permit cleaning. q. All water and steam valves should be designed to prevent any leakage and they should have no pockets or recess areas. r. All food valves should be easily disassembled for cleaning and inspection. s. All piping must be aligned and supported to prevent sagging or any impediment to product flow and it must be self-draining. According to Shapton and Shapton (1991), the most common design faults which cause poor cleanability are: a. poor accessibility (- equipment should be placed at least 1 m from wall, ceiling or nearest equipment; b. inadequately rounded corners (minimum radius should be 1 cm, but 2 cm is regarded as optimum by the American Sanitary Standards Committee); c. sharp angles; d. dead ends (including poorly designed seal). Materials commonly used on food processing equipments are stainless steels, iron and mild steel, copper and its alloy, miscellaneous metals, plastics, rubber, glass, and wood, antimicrobial work surface (triclosan produced by Ciba Geigy) (Forsythe and Hayes, 1998). Monitoring action On fish processing unit, there are several subjects that have to monitor on cleaning of all surfaces equipments that contact directly to food such as surfaces condition which directly contact with products, cleanliness, and sanitation of equipment surfaces that contact directly to food, type and concentration of sanitation material, cleanliness of gloves and worker cloth (Winarno and Surono, 2002). This monitoring can do with visual inspection to surfaces cleanliness whether good or not, cleanliness and sanitation whether maintain by fish processor or not, gloves and worker cloth whether have a good or bad condition. Besides, using visual test, the processor can use chemical test using test strips/kits and microbiological test can do on verification action. Corrective action Several objects have to observe on corrective action such as sanitizer concentration whether variation or not, if it happens management of fish processing have to maintain/change the equipments and trained the worker. Recording Record should be observe at every monitoring and corrective action. The example of record on fish processing are periodically monitoring record, periodically record of chemical concentrations and monthly sanitation monitoring records. 4.4.3. Cross contamination protection Cross-contamination is defined as: any product that directly or indirectly becomes contaminated from contacting contaminants from another product, package, or area. The environment at a seafood plant location can contribute to contamination, as well as contamination to the products. The processing equipment, containers, and work surfaces are other contamination sources. An effective sanitation program is necessary to reduce contamination and to monitor program effectiveness. Cross contamination is easy to occur from raw materials. Many pathogenic bacteria are naturally present in aquatic environments Clostridium botulinum type E, pathogenic Vibrio sp., Aeromonas) and the general environment (C.botulinum type A and B, Listeria monocytogenes) (Huss et al. 2000). Other microorganisms are of the animal/human reservoir (Salmonella, Shigella, E.coli, enteric virus) (Huss et al. 2000). Although this pathogen is destroyed through pasteurization and thermal processing, it often enters cooked, ready-to-eat products as a post-processing contaminant. The pathogenic bacteria may live in fish, these microorganisms may be passed on the raw materials during production and processing. In general, when a fish is caught, the flesh is sterile whereas after death the fishs immune system collapses allowing easy access of microorganisms into the flesh (Huss 1995). Some microorganisms have been found on the entire outer surface (skin and gills) and in the intestines of live and newly healthy caught fish (Huss 1995). If these microorganism move to other materials on processing area, it will cause contamination on products or equipment. It can be affect to product quality. Processing equipments Processing equipments can be as a source of contamination on fish manufacture. It is therefore necessary that equipment in the processing establishment, coming in contact with food, be constructed in such a way as to ensure adequate cleaning, disinfection and proper maintenance to avoid the contamination (CAC 1997). To avoid cross contamination, processing equipments are have specific color for specific area, e.g. blue for raw materials products, white for processing area, and yellow for toilet and general plant cleaning. Personnel Personnel are one of vital component on cross contamination during fish processing. Transfer of microorganisms by personnel particularly from hands, is of vital importance (Chen et al. 2001; Bloomfield 2003). During fish handling and processing, bacteria may transfer from contaminated worker hands to raw materials or product and equipments surfaces. Low infectious doses of organisms such as Shigella and pathogenic Escherichia coli have been linked to hands as a source of contamination (Snyder 1998). Proper hand washing and disinfection has been recognized as one of the most effective measures to control the spread of pathogens, especially when considered along with the restriction of ill workers (Adler, 1999). To avoid cross contamination the employee should have received basic food sanitation training and employee do not result in food contamination. Water Water is important factor on fish processing, there are not fish processing without water. Water is a vehicle for the transmission of many agents of disease and continues to cause significant outbreaks of disease in developed and developing countries world-wide (Kirby et al., 2003). It is therefore important that potable water is used throughout the production process, for cleaning equipment, washing food, as well as ice making (Kirby et al., 2003). According to www.seafoodfromvietnam.com, stated that the main methods to avoid cross-contamination referring to the design and the technological installations of the factory are:  · the production line should be installed in straight line with no overlapping steps;  · ceiling, wall, equipment, machines in the factory must be always maintained;  · floor, walls, sewerage surfaces must be smooth to easy to clean;  · floor, walls, sewerage must be sanitized after each shift;  · all gates to the factories interior and to the different production rooms must kept closed tight best by doors. they should have in addition plastic curtains installed inside after the doors that protect against insects and contamination from outside;  · ventilation systems should be arranged close to the ceilings and must be protected against contamination from outside and always found in good operating condition;  · processing water and waste water drainage system should be constructed under the principles of flowing from area of high hygiene risk to low risk;  · drainage holes and ways must be constructed to not allow harmful animals to enter and must prevent a back flow of waste water during production. Monitoring Monitoring program on this section is starting from the source, through treatment, distribution and storage within the factory, to ensure that the water complies with internal or legislative standards (Kirby et al., 2003). According to Winarno and Surono (2002), there are several monitoring actions on cross contamination protection, namely: 1. Managers have to separate different activities such as between handling/processing of raw material with products. 2. Separating different products on storage 3. Cleanliness and area sanitation and handling equipments and food processing 4. Practice on Personal hygiene, cloth and hand washing 5. Practice to personal and equipments on product handling. 6. Personal flow on factory Several incorrect actions do by workers during processing: a. handing raw materials, then handle products; b. work close to or on the floor, then handle product; c. handling materials of can, then handle product; d. back from toilet did not wash hands; e. the shovel to handle waste on the floor, is also used for handle products; f. scratching face then handle the product; g. holding the unclean door handle, then handle the product. Corrective action According to Winarno and Surono (2002), quality assurance team have to do several corrective actions when there is a discrepancy monitoring that cause cross contamination. a. stop the activities till normally; b. take the preventive action; c. safety product evaluation, if it is necessary disposition to other products, re-process, and disposed to contaminated product. 4.4.4. Preserving hand washing facilities, sanitation, and toilet Washing facilities A hand washing facility should be ideally be provided in the factory entrance so that it can be used every time somebody enters. It should have hand hot (40-50oC) running water; pedal operated taps are best. Soap and single-use towels should be provided and/or hot air hand dries. No towels are needed for a wet process room. If paper towels are used, a bin must be provided; the contents of the bin must be burned at intervals, well away from the processing area. There are a number of the requirements on washing facilities:  · Have adequate washing facilities e.g. 1 washing facility for 10 workers  · Be located on appropriate place e.g. in front of entrance door on fish processing.  · Should be have flow water sources and dryer, and also bin. In addition, fish plant should have washing hand rooms, hygienic bathrooms and replacement rooms for changing clothes and boots. Table 4.6. Minimum number of lavatories in food processing Type of employment Number of employees Minimum number of lavatories Non industrial office buildings, public buildings, and similar establishments 1 15 1 16 35 2 36 60 3 61 90 4 91 125 5 Over 125 Additional fixture for each additional 45 employees Industrial factories, warehouses, loft building, and similar establishment 1 10 1 fixture for each 10 employees Over 100 1 fixture for each 15 additional employees Source: Gould (1994) Cleaning systems The most comprehensive procedure for manual cleaning and disinfection of Clean Out of Place (COP). It is suitable for modern plants. For cleaning liquid handling plants like breweries and dairies Clean In Place (CIP) system will be used, based on circulation by pumping of water, cleaning agents and disinfectants. In principle, the two systems will be similar. The most factories, a combination of COP and CIP will be used. Use of CIP may be limited to part of the plants or even to a particular machine. However, regardless of the type and size of food production the general principles behind the complex. The frequency of cleaning and disinfection will vary from several times during the working i.e. at every major break to once every day, at the end of production, or even less frequent. Table 4.7. Steps cleaning on fish plant Step Kinds of cleaning Purposes 1 Dry Clean surfaces are wiped and floors swept solid wastes (i.e. seafood scraps) are put into waste bins 2 Cold water wash (removes soluble waste softens remaining materials) Use cold water under pressure to wash walls, floors, and equipment. Hot water is not recommended as it causes food residues to set and become difficult to remove start from the corners and work towards the drain (top to bottom) to reduce the spread of contamination 3 Apply detergent Scrub (loosens and lifts soil and dirt) apply an approved foo

GEOLOGY - Earths Interior :: essays research papers fc

INTRODUCTION For millennia mankind has inhabited the third planet from the sun; the planet that supports life and is know to us as Earth. Although there has been life on Earth for quite sometime, it is only in the past few centuries that man has come to learn about what makes up the interior of this planet. The English scientist, Isaac Newton, can be seen as a pioneer in regards to learning about the Earth’s interior, as he calculated from his studies of planets and the force of gravity, that the average density of the Earth is twice that of surface rocks and therefore that the Earth's interior must be composed of a much denser material ¹. Our knowledge of what's inside the Earth has improved immensely since Newton's time, but his estimate of the density remains essentially unchanged. So what is this new knowledge of the Earth’s interior? PRESENT KNOWLEDGE ‘A round sphere with many layers, all varying in thickness, each having it’s own colour and taste†¦Ã¢â‚¬â„¢ this is a description of a gob-stopper and also bares a close resemblance to the internal structure of the Earth; a sphere divided into three layers, differing in density, composition, strength, and state. The densest of these layers is the core, which is composed largely of metallic iron, with small amounts of nickel and other elements ². The less dense mantle then covers this layer, being composed of magnesium and iron silicates. The outermost layer is that of the crust, it has the lowest density of all the layers and can be separated further as its thickness varies greatly from place to place, with the difference being distinguished by land and sea and also its composition. For this reason the core is subdivided into the continental crust (average thickness 45km with a granitic composition) and the oceanic crust (average thickness 8km with a basaltic composition) ¹. Similarly the core can also be subdivided, but the difference is not one between compositions but one by physical state. The inner core of the Earth is solid iron; this is because it is under such high pressure, so high that temperature has no bearing on its state. The outer core has a balance between temperature and pressure so it’s iron composition is in the molten state. Rock strength can also add further categorisation to the Earths interior, bringing in the sphere layers: the mesosphere, asthenosphere, and lithosphere.

Streetcar Named Desire Essay: Themes in A Streetcar Named Desire

Themes in A Streetcar Named Desire    A Streetcar Named Desire is a pessimistic work that is the â€Å"culmination of a view of life in which evil, or at least undiminished insensitivity, conquers throughout no matter what the protagonistic forces do†(Szeliski 69).   In other words, sensitive individuals all meet a similar fate-crushed under the heels of those who lack sensitivity. This play is about Blanche DuBois; therefore, the main themes of the drama concern her directly. In Blanche is seen the tragedy of an individual caught between two worlds-the past world of the Southern gentlewoman and the present world of crudeness and decay-unwilling to let go of the past and unable, because of her character, to come to any sort of terms with the present (Falk 94). The final result is her destruction. This process began long before her clash with Stanley Kowalski. It started with the death of her young husband, a weak and perverted boy who committed suicide when she taunted him with her disgust at the discovery of his perversion. In retrospect, she knows that he was the only man she had ever loved, and from this early catastrophe evolved her promiscuity. She is lonely and frightened, and she attempts to fight this condition with sex. Desire fills the emptiness when there is no love and desire blocks the inexorable movement of death, which has already wasted and deca yed Blanche's ancestral home Belle Reve. For Blanche, Belle Reve was the remaining symbol of a life and tradition that she knows in her heart have vanished, yet to which she clings with a desperate tenacity. In doing so, she is â€Å"both an individual and a representative of her society, an emblem of a lost tradition† (Krutch 39). She is dated. Her speech, manners and habi... ... Adler, Thomas.   A Streetcar Named Desire: The Moth and the Lantern.   New York: Twayne, 1990. Baym, Nina et al, eds.   The Norton Anthology of   American Literature.   New York: W.W. Norton & Co. 1995. Falk, Signi.   Twentieth Century Interpretations of A Streetcar Named Desire.   â€Å"The Southern Gentlewoman†.   Ed. Jordan Y. Miller.   New Jersey:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Prentice-Hall, 1971. Krutch, Joseph Wood.   Twentieth Century Interpretations of A Streetcar Named Desire. â€Å"Review of Streetcar Named Desire†.   Ed. Jordan Y.   Miller.   New Jersey: Prentice-Hall, 1971. Szeliski, John T. von.   Twentieth Century Interpretations of A Streetcar Named Desire. â€Å"Tennessee Williams and the Tragedy of Sensitivity†.   Ed.   Jordan Y. Miller.   New Jersey: Prentice-Hall, 1971. Williams, Tennessee.   The Theater of Tennessee Williams.  Ã‚   â€Å"A Streetcar Named Desire†.   New York: Laughlin, 1971.